VoIP Providers and Emergency Services Obbligations

One of the features taken for granted with traditional phone services is the capability to call emergency services. This kind of service has a long history: 999 (the first emergency number for the United Kingdom) dates back to 1937.

Many nations have taken steps and created regulations to ensure that choosing a Voice Over Internet (VoIP) solution does not affect the ability to access emergency services. The aforementioned regulation sometimes include the requirement for location information and for call back numbers.

The map you will find here points out places where “VoIP providers under obligation to provide access to emergency services”. Green nations on the map have this kind of obligations, red ones have no obligation and for the grayed ones I have no data.

map_emergency

 

You can find more details here

VoIP providers under obligation to provide access to emergency services
Region
Country
ISO
2013
2013 Note
2013 Repository
Africa Angola AGO
Africa Benin BEN
Africa Botswana BWA No Based on 2012 data. ICT-Eye TREG
Africa Burkina Faso BFA
Africa Burundi BDI No Based on 2011 data. ICT-Eye TREG
Africa Cameroon CMR
Africa Cape Verde CPV Yes Based on 2011 data. ICT-Eye TREG
Africa Central African Rep. CAF
Africa Chad TCD
Africa Congo COG No ICT-Eye TREG
Africa Congo (Dem. Rep.) COD No Based on 2010 data. ICT-Eye TREG
Africa Côte d’Ivoire CIV No Based on 2008 data. ICT-Eye TREG
Africa Equatorial Guinea GNQ
Africa Eritrea ERI
Africa Ethiopia ETH
Africa Gabon GAB No Based on 2012 data. ICT-Eye TREG
Africa Gambia GMB No Based on 2007 data. ICT-Eye TREG
Africa Ghana GHA No Based on 2012 data. ICT-Eye TREG
Africa Guinea GIN
Africa Guinea-Bissau GNB
Africa Kenya KEN Yes Based on 2012 data. ICT-Eye TREG
Africa Lesotho LSO Yes Based on 2012 data. ICT-Eye TREG
Africa Liberia LBR No Based on 2007 data. ICT-Eye TREG
Africa Madagascar MDG Yes Based on 2009 data. ICT-Eye TREG
Africa Malawi MWI No Based on 2007 data. ICT-Eye TREG
Africa Mali MLI No Based on 2010 data. ICT-Eye TREG
Africa Mauritius MUS No Based on 2011 data. ICT-Eye TREG
Africa Mozambique MOZ
Africa Namibia NAM Yes ICT-Eye TREG
Africa Niger NER
Africa Nigeria NGA No Based on 2010 data. ICT-Eye TREG
Africa Rwanda RWA No Based on 2010 data. ICT-Eye TREG
Africa S. Tomé & Principe STP No Based on 2008 data. ICT-Eye TREG
Africa Senegal SEN Yes ICT-Eye TREG
Africa Seychelles SYC Yes ICT-Eye TREG
Africa Sierra Leone SLE
Africa South Africa ZAF
Africa South Sudan SSD
Africa Swaziland SWZ No Based on 2012 data. ICT-Eye TREG
Africa Tanzania TZA
Africa Togo TGO Yes Based on 2010 data. ICT-Eye TREG
Africa Uganda UGA Yes Based on 2009 data. ICT-Eye TREG
Africa Zambia ZMB No Based on 2008 data. ICT-Eye TREG
Africa Zimbabwe ZWE Yes ICT-Eye TREG
Arab States Algeria DZA Yes Based on 2005 data. ICT-Eye TREG
Arab States Bahrain BHR Yes Based on 2010 data. ICT-Eye TREG
Arab States Comoros COM
Arab States Djibouti DJI
Arab States Egypt EGY No Based on 2010 data. ICT-Eye TREG
Arab States Iraq IRQ No Based on 2010 data. ICT-Eye TREG
Arab States Jordan JOR Yes Based on 2009 data. ICT-Eye TREG
Arab States Kuwait KWT No Based on 2007 data. ICT-Eye TREG
Arab States Lebanon LBN
Arab States Libya LBY
Arab States Mauritania MRT No Based on 2009 data. ICT-Eye TREG
Arab States Morocco MAR Yes ICT-Eye TREG
Arab States Oman OMN Yes ICT-Eye TREG
Arab States Qatar QAT No Based on 2011 data. ICT-Eye TREG
Arab States Saudi Arabia SAU Yes ICT-Eye TREG
Arab States Somalia SOM
Arab States Sudan SDN
Arab States Syria SYR
Arab States Tunisia TUN Yes ICT-Eye TREG
Arab States United Arab Emirates ARE Yes ICT-Eye TREG
Arab States Yemen YEM
Asia & Pacific Afghanistan AFG No Based on 2005 data. ICT-Eye TREG
Asia & Pacific Australia AUS Yes ICT-Eye TREG
Asia & Pacific Bangladesh BGD Yes Based on 2012 data. ICT-Eye TREG
Asia & Pacific Bhutan BTN Yes Based on 2006 data. ICT-Eye TREG
Asia & Pacific Brunei Darussalam BRN
Asia & Pacific Cambodia KHM No ICT-Eye TREG
Asia & Pacific China CHN Yes ICT-Eye TREG
Asia & Pacific D.P.R. Korea PRK
Asia & Pacific Fiji FJI Yes Based on 2012 data. ICT-Eye TREG
Asia & Pacific Hong Kong, China HKG Yes ICT-Eye TREG
Asia & Pacific India IND No Based on 2011 data. ICT-Eye TREG
Asia & Pacific Indonesia IDN
Asia & Pacific Iran (I.R.) IRN Yes Based on 2010 data. ICT-Eye TREG
Asia & Pacific Japan JPN Yes ICT-Eye TREG
Asia & Pacific Kiribati KIR No Based on 2007 data. ICT-Eye TREG
Asia & Pacific Korea (Rep.) KOR Yes Based on 2010 data. ICT-Eye TREG
Asia & Pacific Lao P.D.R. LAO
Asia & Pacific Macao, China MAC
Asia & Pacific Malaysia MYS No Based on 2012 data. ICT-Eye TREG
Asia & Pacific Maldives MDV
Asia & Pacific Marshall Islands MHL No Based on 2012 data. ICT-Eye TREG
Asia & Pacific Micronesia FSM No Based on 2010 data. ICT-Eye TREG
Asia & Pacific Mongolia MNG Yes Based on 2012 data. ICT-Eye TREG
Asia & Pacific Myanmar MMR No Based on 2012 data. ICT-Eye TREG
Asia & Pacific Nauru NRU
Asia & Pacific Nepal NPL No Based on 2012 data. ICT-Eye TREG
Asia & Pacific New Zealand NZL
Asia & Pacific Pakistan PAK Yes ICT-Eye TREG
Asia & Pacific Papua New Guinea PNG
Asia & Pacific Philippines PHL
Asia & Pacific Samoa WSM Yes Based on 2012 data. ICT-Eye TREG
Asia & Pacific Singapore SGP No ICT-Eye TREG
Asia & Pacific Solomon Islands SLB
Asia & Pacific Sri Lanka LKA No Based on 2009 data. ICT-Eye TREG
Asia & Pacific Thailand THA No ICT-Eye TREG
Asia & Pacific Timor-Leste TLS
Asia & Pacific Tonga TON Yes Based on 2008 data. ICT-Eye TREG
Asia & Pacific Tuvalu TUV
Asia & Pacific Vanuatu VUT No Based on 2008 data. ICT-Eye TREG
Asia & Pacific Viet Nam VNM No Based on 2011 data. ICT-Eye TREG
CIS Armenia ARM No ICT-Eye TREG
CIS Azerbaijan AZE
CIS Belarus BLR Yes ICT-Eye TREG
CIS Georgia GEO Yes ICT-Eye TREG
CIS Kazakhstan KAZ Yes Based on 2010 data. ICT-Eye TREG
CIS Kyrgyzstan KGZ No ICT-Eye TREG
CIS Moldova MDA Yes ICT-Eye TREG
CIS Russia RUS
CIS Tajikistan TJK
CIS Turkmenistan TKM
CIS Ukraine UKR No Based on 2012 data. ICT-Eye TREG
CIS Uzbekistan UZB
Europe Albania ALB No Based on 2005 data. ICT-Eye TREG
Europe Andorra AND
Europe Austria AUT Yes ICT-Eye TREG
Europe Belgium BEL No Based on 2009 data. ICT-Eye TREG
Europe Bosnia and Herzegovina BIH Yes ICT-Eye TREG
Europe Bulgaria BGR Yes ICT-Eye TREG
Europe Croatia HRV Yes ICT-Eye TREG
Europe Cyprus CYP Yes ICT-Eye TREG
Europe Czech Republic CZE Yes ICT-Eye TREG
Europe Denmark DNK Yes Based on 2010 data. ICT-Eye TREG
Europe Estonia EST Yes Based on 2007 data. ICT-Eye TREG
Europe Finland FIN Yes ICT-Eye TREG
Europe France FRA Yes ICT-Eye TREG
Europe Germany DEU Yes ICT-Eye TREG
Europe Greece GRC Yes ICT-Eye TREG
Europe Hungary HUN No Based on 2009 data. ICT-Eye TREG
Europe Iceland ISL Yes ICT-Eye TREG
Europe Ireland IRL Yes ICT-Eye TREG
Europe Israel ISR No Based on 2012 data. ICT-Eye TREG
Europe Italy ITA Yes Based on 2010 data. ICT-Eye TREG
Europe Latvia LVA Yes ICT-Eye TREG
Europe Liechtenstein LIE Yes ICT-Eye TREG
Europe Lithuania LTU Yes ICT-Eye TREG
Europe Luxembourg LUX No Based on 2012 data. ICT-Eye TREG
Europe Malta MLT Yes ICT-Eye TREG
Europe Monaco MCO Yes Based on 2010 data. ICT-Eye TREG
Europe Montenegro MNE No ICT-Eye TREG
Europe Netherlands NLD Yes Based on 2007 data. ICT-Eye TREG
Europe Norway NOR Yes ICT-Eye TREG
Europe Poland POL Yes Based on 2010 data. ICT-Eye TREG
Europe Portugal PRT Yes Based on 2012 data. ICT-Eye TREG
Europe Romania ROU Yes Based on 2009 data. ICT-Eye TREG
Europe San Marino SMR
Europe Serbia SRB No ICT-Eye TREG
Europe Slovak Republic SVK Yes Based on 2012 data. ICT-Eye TREG
Europe Slovenia SVN Yes ICT-Eye TREG
Europe Spain ESP Yes ICT-Eye TREG
Europe Sweden SWE Yes ICT-Eye TREG
Europe Switzerland CHE Yes ICT-Eye TREG
Europe TFYR Macedonia MKD
Europe Turkey TUR Yes ICT-Eye TREG
Europe United Kingdom GBR Yes Based on 2010 data. ICT-Eye TREG
Europe Vatican VAT No Based on 2006 data. ICT-Eye TREG
The Americas Antigua & Barbuda ATG No Based on 2012 data. ICT-Eye TREG
The Americas Argentina ARG Yes Based on 2010 data. ICT-Eye TREG
The Americas Bahamas BHS Yes ICT-Eye TREG
The Americas Barbados BRB No Based on 2010 data. ICT-Eye TREG
The Americas Belize BLZ Yes Based on 2010 data. ICT-Eye TREG
The Americas Bolivia BOL
The Americas Brazil BRA No ICT-Eye TREG
The Americas Canada CAN Yes ICT-Eye TREG
The Americas Chile CHL Yes ICT-Eye TREG
The Americas Colombia COL Yes ICT-Eye TREG
The Americas Costa Rica CRI Yes Based on 2012 data. ICT-Eye TREG
The Americas Cuba CUB
The Americas Dominica DMA No ICT-Eye TREG
The Americas Dominican Rep. DOM Yes Based on 2011 data. ICT-Eye TREG
The Americas Ecuador ECU No Based on 2009 data. ICT-Eye TREG
The Americas El Salvador SLV No Based on 2007 data. ICT-Eye TREG
The Americas Grenada GRD No Based on 2011 data. ICT-Eye TREG
The Americas Guatemala GTM Yes ICT-Eye TREG
The Americas Guyana GUY
The Americas Haiti HTI No Based on 2011 data. ICT-Eye TREG
The Americas Honduras HND
The Americas Jamaica JAM Yes ICT-Eye TREG
The Americas Mexico MEX Yes Based on 2008 data. ICT-Eye TREG
The Americas Nicaragua NIC No Based on 2012 data. ICT-Eye TREG
The Americas Panama PAN Yes ICT-Eye TREG
The Americas Paraguay PRY Yes ICT-Eye TREG
The Americas Peru PER No Based on 2012 data. ICT-Eye TREG
The Americas St. Kitts and Nevis KNA
The Americas St. Lucia LCA
The Americas St. Vincent and the Grenadines VCT No Based on 2012 data. ICT-Eye TREG
The Americas Suriname SUR No Based on 2012 data. ICT-Eye TREG
The Americas Trinidad & Tobago TTO Yes ICT-Eye TREG
The Americas United States USA Yes ICT-Eye TREG
The Americas Uruguay URY
The Americas Venezuela VEN No Based on 2012 data. ICT-Eye TREG


 

About the Data Source: ITU and the Regulatory Information

“ITU (International Telecommunication Union) is the United Nations specialized agency for information and communication technologies – ICTs.” (http://www.itu.int/en/about/Pages/default.aspx).

The ITU site is by far the best place to have reputable data about Regulatory Information. The related page ( Focus Areas – Regulatory Information ) contains a annual regulatory survey and enables you to make custom queries like the one I used here

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